# About the Help

Source: https://help.malighting.com/grandMA3/2.4/HTML/about_the_manual.html
This is grandocs, an unofficial mirror of MA Lighting documentation. For authoritative or safety-relevant information, cite the canonical page on help.malighting.com.

---
Use this guide to learn how grandMA3 can help you to make an aMAzing show.

Start at the beginning, visit each section, use the [context sensitive help](/grandma3/2-4/atm_open_help_console/#h2_2095429847), connect with the community to work your way through a show, or use our huge pdf document.

## Support

Contact us for any questions about your MA product.

MA Lighting and its extensive distributor network offer unparalleled technical support. Call on our expertise for help with any problem, no matter if it is about the operation, software features, software installations, or troubleshooting.

### MA Forum

Share your knowledge and get help from other MA users in the official MA Forum.

A community can be stronger and better than an individual. Be part of the MA community! Go to <https://www.malighting.com/ma-university/ma-forum/>. 

### Central Support

If you need further assistance or manufacturer support, please fill out an email request (in English or German) on <https://www.malighting.com/ma-university/support-request/>. Your request will automatically be sent to <support@malighting.com>. This email service is monitored during MA Lighting's regular business hours in Germany from 8.30 am until 5 pm (CET), Monday through Friday.

### Emergency Hotline

In cases of device-related or show-related emergency during or shortly before a show, please contact the MA Lighting support hotline.

Phone +49 5251 68 88 65 99

Please note that this 24/7 hotline is for emergency cases only.

### Intellectual Property

MA Lighting Technology has registered multiple patents, trademarks, design patents, and utility models for its products.\
We will take legal action against the violation of this intellectual property.

For more information see: <https://www.malighting.com/intellectual-property/>

Subtopics

- [Open the Help in the Console](/grandma3/2-4/atm_open_help_console/)
- [Structure of the Help Manual](/grandma3/2-4/structure_manual/)
- [Open the Help in the Web Browser](/grandma3/2-4/atm_open_help_webbrowser/)
- [Open the Help as PDF](/grandma3/2-4/atm_open_help_pdf/)
- [Navigate in the Help](/grandma3/2-4/atm_navigate_in_the_help/)
- [Videos in the Help](/grandma3/2-4/atm_videos_in_the_help/)